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Frequently Asked Questions
What is an AutoNation Offer?
An Offer is a competitive price provided by AutoNation for your vehicle, determined by factors such as your car's condition, market trends, and unique features. Some vehicles have special attributes you might not realize could add value to your offer. Curious about how your car's features could influence its value? Reach out to us for a personalized review!
What are the benefits of selling with AutoNation?
Selling your car to AutoNation is fast, convenient, and hassle-free:
  • Same-Day Payment, Get paid quickly, on the spot.
  • Secure Payments: Choose Zelle for instant, reliable payments.
  • We work with all lenders to pay off loans and facilitate exclusive lease buyouts.
  • Your Offer is good for 7 days, giving you time to decide.
  • Visit any of our 250+ locations right in your neighborhood.
Curious about your car's value? Start your online appraisal or stop by a local AutoNation store today!
How long is my Offer valid for?
Offers are valid for 7 days or 500 miles, whichever comes first.
Where can I find my Vehicle Identification Number (VIN)?
The VIN is typically located:
  • On the driver's side dashboard, visible through the windshield.
  • Inside the driver's side door frame.
  • On your vehicle's registration or insurance documents.
  • Need help locating it? Contact us for guidance to keep the process moving smoothly.
How does AutoNation determine the value of my vehicle?
At AutoNation, we ensure you receive a competitive and personalized offer based on a comprehensive evaluation of your vehicle. Here's how we do it: We use the vehicle details you provide, service history, unique vehicle features, customer added accessories/options, trusted pricing guides, and local market conditions. We review hundreds of data points to create a personalized offer just for you. You'll receive the most competitive offer based on the details you provided; you may have missed some unique details about your vehicle—our experts are here to help you identify and validate them.
How does getting an Offer work?
  1. Simply enter your license plate or VIN to get started.
  2. We'll send you a competitive offer for your vehicle.
  3. Visit any AutoNation store in your local community, where we'll verify your car's condition to finalize the process.
Have questions about the process? Our team is here to guide you every step of the way!
How do I trade in a vehicle with AutoNation?
Trading in your vehicle with AutoNation is easy and you can apply the amount toward purchasing a new or pre-owned vehicle, making your next purchase more affordable.
  1. Simply enter your license plate or VIN to get started.
  2. We'll send you a competitive offer for your vehicle.
  3. When you're ready, bring your vehicle to any AutoNation location. We'll verify its condition, and you can use the offer value towards your next purchase.
What happens after I receive my Offer online?
After receiving your Offer, an AutoNation associate will contact you to schedule a visit to your local store. During your visit, we'll verify your vehicle's condition through a quick inspection. If everything matches, you can redeem your offer by choosing to accept payment, trade in, or consider the offer for up to 7 days.
My car isn't in perfect condition. Can I still get an Offer?
Absolutely! AutoNation provides fair and competitive offers for vehicles in all conditions. By providing accurate details during your online appraisal, you'll receive the best possible valuation. Worried your car's condition might affect the offer? Don't underestimate its value—we might still want your vehicle! Contact us, and we'll be happy to answer your questions and guide you through the process.
How will my car's condition be verified?
A physical inspection is conducted at one of our stores to confirm it matches the details you provided.
What documents should I bring when I drop off my car?
When you visit AutoNation to drop off your vehicle, make sure to bring the following:
  • A valid government-issued photo ID
  • Vehicle title
  • Loan or lease payoff details, if applicable
  • Current registration and proof of ownership
  • All keys, fobs, or remotes
  • Your Offer
Have extra records, like service history or details about recent repairs? Providing these can potentially enhance your offer. Feel free to reach out if you have any questions or need assistance!
How does getting an Offer work if I still owe money on my car?
We will calculate the payoff amount and deduct it from your Offer. Want to ensure your payoff details are accurate? Let us help you get started.
Can I sell my car if I am leasing?
Yes, we are authorized to conduct lease buyouts with approved companies. Have questions about your leasing agreement? Reach out for personalized assistance.
Do I need an appointment to sell my car?
While appointments are not required, scheduling one ensures a quicker process. Need help finding a convenient time? Contact us to book your visit!
What can I expect at the appointment when I sell my car?
Our team will inspect your vehicle, collect documentation, and issue your payment.
How do I get paid for my car?
You'll typically receive a check or Zelle payment on the spot after completing the sale. Have specific payment preferences? Let us know how we can assist.
If I owe money on my car, when will it get paid off?
We promptly send the payoff amount to your lender, but processing times may vary.
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